UX Designer

Job Purpose- As a UX Designer you will shape and design products that improve the lives of our customers- You will unearth deep insights in customer needs and behaviours and translate them into clear design challenges that direct the team’s work to solve the right problems- You will deliver the overall design architecture, user interface, specifications và requirements for the look, feel and functionality of Techcombank products and services, including apps, websites, software, IRL services.- You will organize and facilitate design thinking workshops that enable your team to collaborate in the design processKey Accountabilities (1)User Experience Design- Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas.- Develop creative and new user interface components and style guides based on business requirements.- Conduct research and optimize existing user interface design while testing for intuitivity and experience.- Drive development of design concepts and implementation, take input on user design considerations from more junior team members.- Review functional specifications and participate in the development of design for functionality and user interface.- Review changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes.- Use design tools to create storyboards, samples, prototypes and templates for demonstrations and user testing.Key Accountabilities (2)Design Documentation- Proactively collect business requirements from tribe members to translate into design documents- Build and review functional requirement documents by developing flowcharts, layouts, diagrams, charts, code comments and guides for the applicationKey Accountabilities (3)User Research and Testing- Evaluate market and user experience research and results.- Propose updates to design architecture based on discovered trends and patterns.- Perform user design research, including aggregation and analysis of primary and secondary research data, for consumer and user design acceptance and overall user experience.- Test prototype interface and feasibility of products.