Vice Operation Director

ABOUT BINCGBIN Corporation Group is an international multi-disciplinary company based in Ho Chi Minh City, Vietnam. We are hiring for a commercial company, one of our oldest brands, experienced in consulting on immigration, travel, and other related services. We serve customers from all over the world and make every effort to support them in getting the best experience while traveling to a foreign country.Our team is present in multiple countries with diverse cultures and languages, leading to a thoughtful understanding of every customer we meet. With the development of that powerful team, we are looking for the next coworkers to proceed with our mission.General Duties and Responsibilities:● Oversee day-to-day operations across global entities to ensure efficiency, service quality, and regulatory compliance● Lead, mentor, and manage cross-functional teams including Operations, Compliance, HR, Finance, and Customer Service● Drive strategic initiatives, digital transformation, and operational scalability across the global fintech ecosystem● Collaborate with the CEO and senior leadership to develop and execute business strategies, financial targets, and performance metrics● Identify and implement opportunities for process improvement, automation, and cost optimization across departments● Ensure consistent compliance with international financial regulations (e.g., AML, KYC, MSB, EMI, MAS, PSD2)● Develop, implement, and monitor operational policies, risk management frameworks, and internal control systems● Oversee client lifecycle management including onboarding, transaction processing, customer support, and dispute resolution● Evaluate and implement fintech platforms and tools to improve operational capacity and digital service delivery● Serve as the primary liaison with external stakeholders including regulators, banking partners, vendors, and auditors● Monitor business continuity, crisis management, and disaster recovery planning to ensure resilience and regulatory readiness● Prepare and deliver reports and strategic updates to the Board of Directors and key shareholders