WAITER/ESS

MAIN RESPONSIBILITIES

• Manage restaurant reservations and seating requirements, when instructed.

• Conduct stock takes and inventory, according to company procedures, as required.

• Learn and use appropriate food and wine terminology & pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.

• Have full knowledge of Vikings F&B options & ships activities; present F&B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.

• Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.

• Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.

• Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.

• Keep & store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.

• Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.

• Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.

• Take ownership of the assigned areas of responsibilities in any F&B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.