Warranty Supervisor

JOB REQUIREMENTS• Bachelor’s degree in Engineering, Business Administration, or related field.• Minimum 5 years of experience in warranty management, aftersales, quality management, or technical service (preferably in the automotive or motorcycle industry).• Knowledge of warranty processes, aftersales operations, and product quality management.• Ability to analyze technical issues and provide practical solutions.• Excellent communication and coordination skills with cross-functional teams and external stakeholders.• Strong problem-solving, analytical, and decision-making abilities.• Good command of English (both written and spoken).• Willingness to travel occasionally for market support and training.BENEFITS• Attractive performance-based bonus & 13th-month salary• Annual salary review based on performance and market benchmarks• 14 days of annual paid leave, including 12 standard days and 2 company-sponsored summer holidays• Working tine: Monday to Friday, 8:00 – 17:15 or 8:30 – 17:45• Employee care programs: birthday gifts, seniority rewards, and festive gifts (Mid-Autumn, Lunar New Year, etc.)• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese Labor Law• Premium private health insurance package for all employees• Annual health check-up to ensure your well-being• Ongoing learning opportunities through internal & external training programs, with strong career development pathways (Clear promotion roadmap)• Regular bonding activities such as team building trips, company outings, and year-end parties• Exclusive employee discounts and internal purchase programs for company products