Accounts Receivable

- Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing and updating to accounts receivable system.

- Balancing / posting daily payments and reconciling short payments

- Research and respond to guest queries either by phone or correspondence.

- Ensure timely billing of invoices and statements per credit policy.

- Prepare and input journals for transfers between debtors accounts.

- Liaison with reservations, sales and front office staff daily on rates etc, to reduce potential invoice errors. In addition discuss disputed accounts and reason for same.

- Preparing and distributing invoices of associate City Ledger accounts promptly.

- Reconcile Advance Deposits for Banquets and Accommodation.

- Processing of travel Agent commissions daily for preparation of travel agents cheque listings to be forwarded to the Citibank for -processing.

- Investigate and respond to travel agents commission queries for Credit Meeting.

- Raise monthly rebates for clearing accounts.

- Raise monthly charges for rental accounts if any and ensure timely payment.

- Write off overdue after departure (greater than 60 days), guaranteed no show accounts and provide for travel agents commission and associate discounts in each month end.

- Reconciliation of total City Ledger accounts to the General Ledger each month.

- Regularly arrange storage of City Ledger documentation and appropriate Accounts receivable computer reports.

- Record no-show billings and review on a monthly basis.

- Treatment of guaranteed no-shows to be discussed with Assistant financial Controller / director of Finance who will decide if they are to be billed based on guest history, company, occupancy, etc.