Đăng nhập
Đăng ký
Mô Tả Công Việc
Office location: Ho Chi Minh City (District 1) | Company HQ: Melbourne, AustraliaEmployment Type: Full-time Your RoleWe’re searching for a Business Analyst/Product Owner who doesn’t just write specs but uses AI to 10x their effectiveness. In this role, you’ll transform discovery outputs into living, AI-powered documentation, prototypes, and backlogs. You’ll also play a hands-on role in designing user interfaces and screen flows—leveraging AI tools to speed up design, validation, and iteration. To truly understand our product and customers, you will also take part in customer support, learning user needs firsthand and gaining deep product knowledge. By combining analysis, design, testing awareness, and support, you’ll help eliminate traditional silos and create a truly agile process. Key ResponsibilitiesProduct Ownership & Business AnalysisUse AI to draft, refine, and validate user stories, acceptance criteria, and BA assets.Help design screens and user journeys with AI-assisted prototyping and wireframing.Translate discovery and gap-analysis outputs from the Australian Customer Success team into a clear, prioritised backlog.Refine and clarify requirements into actionable tasks for developers and testers.Define user stories and testable acceptance criteria.Document user journeys, data flows, edge cases, and interface requirements.Produce BA assets: detailed stories, wireframes/mockups, API/interface specs, and data-mapping rules, etc.Collaborate with QA to build test plans and UAT scripts.Prepare and run internal demos; capture feedback and update the backlog.Provide customer-facing support to understand needs and feed insights directly into design and backlog.Project ManagementBuild and maintain delivery plans, sprint goals and resources to deliver on time.Facilitate daily stand-ups, sprint ceremonies and weekly syncs across Australia and Vietnam.Track scope, schedule, budget and quality; publish concise status reports with next actions.Coordinate releases (cutover/rollback plans, release notes and stakeholder communications).Drive continuous improvement in ceremonies, metrics and throughput.
Xem toàn bộ Mô Tả Công Việc
Yêu Cầu Công Việc
What You’ll Bring (Must-have)English: Upper‑intermediate or better; comfortable with business English; strong written specs and status updates. The role requires actively attending English‑speaking meetings with the Australian team to discuss business requirements, gap analysis and related topics. (Focus is on internal stakeholder communication).5+ years in Product Owner / Business Analyst roles delivering business operation systems and workflow-heavy B2B SaaS products.Proven use of AI tools for documentation, wireframing, analysis and product management.Experience designing screens, wireframes, and prototypes (Miro, Figma, or AI tools).Solid BA craft: user story writing, acceptance criteria, functional and non-functional requirements.Familiarity with both agile and waterfall delivery approaches: backlog management, sprint planning, release coordination as well as traditional planning, documentation and phased deliveryComfortable with technical detail: REST APIs, payloads, data mapping, SQL basics, environments and error-handling patterns.Experience coordinating software projects and understanding of software development lifecycle.Nice to HaveDomain exposure to ERP/wholesale/distribution/manufacturing, order-to-cash, pricing/invoicing and reporting.Hands-on with design and wireframing tools (Miro / Figma / Balsamiq) and analytics/telemetry (KPIs, dashboards).Incident management, experience supporting UAT and Go-live.Success in 3–6 Months Looks LikeRedefine how business analysis, product design, and customer understanding are done using AI tools.Cut rework and speed up delivery through smarter specifications and screen design.Deep understanding of the TOMSoft products and their functionalities off by heart.Well‑explained, clear BA documentation produced for both business users and the technical team to read, understand and use.Successfully acted as a strong bridge between Australian customer success team and Vietnam technical development team, enabling them to work together as a well‑oiled machine to deliver outcomes for clients.Stakeholders rate communication and predictability highly.Reduced rework/defects through tighter specs and UAT readiness. To Apply:Send your CV and a short cover note with subject: [PO/BA] Your-full-name – Mobile Number – HCMC (Onsite)
Xem toàn bộ Yêu Cầu Công Việc
Hình thức
Full-time
Quyền Lợi
About TomsoftSecomm is an eCommerce & Software Solution Provider agency based in Saigon since 2014. Our technologies and platforms are wide-ranged from PHP, Javascript, .NET, Magento, Shopify, Power Platform, etc... We have clients from Australia, Vietnam, Singapore, HongKong, and our market is expanding. TOMSoft, a long-term Secomm partner, is a growing Australian software company focused on building innovative, AI-driven SaaS products. Tomsoft develops four core systems—Tom Delivery, Tom Enterprise, and the Tom Platform—to make ERP and business operations accessible for small and medium-sized companies. Beyond ERP, Tomsoft is expanding into new industries, creating products for mortgage broking, legal services, and facilities management, combining deep domain knowledge with cutting-edge technology. Why Join Us?Shape how TOM is delivered to customers in Australia while growing a high-performing Vietnam team alongside our software product development team.Work hands-on across discovery, analysis, delivery, and customer success.Gain international exposure with opportunities to work in Australia or the U.S.Enjoy benefits such as a 13th-month salary, performance bonuses, team-building events, and professional training.
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
