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Mô Tả Công Việc
MAIN DUTIES:
Administration
• The Airport Representative reports directly to the Concierge & must follow his guidelines regarding his day-to-day operations.
• The Airport rep. is expected to ensure that the limousine is in standby on time & coordinate with the driver the flight status.
• The Airport rep. must have a perfect grooming at all times according to the established standards.
• The Airport rep. must have a dynamic & positive attitude as hotel representative outside the premises.
Financial and Revenue Responsibilities
• <Insert main Financial duties if any>
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Training and Human Resources Management
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Guest Service Responsibilities
• The Airport Representative must warmly welcome every Hotel Metropole Hanoi guest who has booked a limousine transfer with the hotel. He must standby at a visible place at the main exit of the arrivals terminal with the Sofitel Metropole Signage.
• For both Arrivals & Departures, the Airport rep. must build up a relationships with the guest to make him feel warmly welcome & to give him an excellent last impression.
• The Airport Representative must warmly farewell every Hotel Metropole Hanoi guest who has booked a limousine transfer from the hotel. He must standby at a visible place at the main entrance of the departure terminal.
• When no pick up or drop off is scheduled, the airport representative will welcome other Sofitel Metropole’s guests when we have a flight arrival time. The rest of the time, he/she will standby in the Arrivals terminal with the Sofitel Metropole signage, in order to welcome & assist potentially other Sofitel Metropole guests arriving & potentially walk in guests.
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<Add titles if required>
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Miscellaneous
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• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
Hình thức
Quyền Lợi
Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Opportunity to grow within the property, the company and across the world!
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
Mức lương
Từ 5 đến 8 triệu
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
