Mô Tả Công Việc
- Prepare all administration documents required by the Banqueting sales and service team
- Attend to telephone, fax, email enquiries in a timely manner
- Maintain a correspondence data base (manual and electronic)
- Co-ordinate all families and site inspections as required
- Sell the hotel facilities and services with emphasis on the banqueting facilities
- Meet with clients and attend to the details of their events (including weddings; business meetings, small conferences; internal meetings and external meetings, etc)
- Prepare Banquet Event Orders (BEOs)
- Liaise with interfacing departments to provide exceptional service for guests:
- Reservations Manager for space allocation of rooms
- Attend sales meetings and service briefings
- Provide input for hotel web design relating to Banqueting
- Assist with direct mail campaigns
- Maintenance and management of booking data base
- Assist with promotions and famils where requested
- Organise Trade shows, functions and exhibitions where applicable and advised by Superiors
- Assist with tender submissions
- Work with other ICHG properties and assist superiors including regional sales personnel to sell their properties
- Liaison with advertising agency where applicable
- Stock control of collateral
- Maintain and update promotional flyers
- Maintain stock of printed material
- Assist with the preparation of new products and services
- Distributes sales leads
- Work in line with business needs
- Work with Manager to achieve departmental revenue targets
Yêu Cầu Công Việc
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving and training abilities.
Qualifications:
- Diploma in Hotel Management, Food & Beverage, or related field.
Experience:
- 2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.
Hình thức
Quyền Lợi
- Competitive salary and benefits package
- International training opportunities and career development
- Dynamic and international working environment
- Other benefits as per Hotel policies
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.