Assistant Chief Engineer/Trợ lý kĩ sư trưởng/Phó phòng Kĩ thuật

Job Summary – (Role Summary)

• Responsibilities and duties for this position shall include, but not limited to, the following areas and

activities. At management’s discretion, direction may be given for tasks outside the scope of work

described.

Essential Duties and Responsibilities – (Key Activities of the role)

• Provide advice to senior management on all aspects of maintenance support, environmental controls

and the operational efficiency of the property.

• Ensure the effective financial management of the maintenance department by setting maintenance

budgets, capital works program’s and engineering plans and ensuring that performance against there

are regularly monitored and reviewed. Responsible for the general cost control aspects of

maintenance, the preparation of departmental cost budgets and their implementation and submission

to management.

• Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively

allocated and budgeted in accordance with company directives and philosophy.

• Plan, implement and administer an energy management program by establishing energy reduction

objectives, the maintenance of records and regular reporting of performance against these objectives.

• Ensure the staff awareness of energy management within the property by conducting regular

education and training programs on energy conservation and matters related to efficient operation of

equipment in a cost-effective fashion.

• Contribute to the hotel’s profitability by ensuring the effective management of the buildings

environmental controls and energy conservation systems. Evaluate, control and record energy usage

and implement and upgrade energy conservation systems.

• Contribute to guest satisfaction standards by ensuring that technical support services quickly address,

and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that

any requests for service are handled in a courteous and efficient fashion.

• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety

procedures. Ensure that any tests and inspections required on plant by statutory authorities are

carried out as and when required and that all records and documentation associated with such tests

and surveys are correctly kept and/or displayed. Ensure that the hotel fulfills all compliance

requirements.

• Ensure a technically competent maintenance staff by selecting, training and developing a motivated,

well-qualified maintenance team. Carry out regular work sampling studies within the department and

evaluate the performance and productivity of personnel.

• Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project

work in liaison with architects, interior designers and management.

• Ensure the effective operation of all the mechanical and electrical systems and equipment by

implementing and managing a preventative maintenance program. Closely monitor the condition of

the physical property and equipment by conducting continual inspections of the building. Ensure that

preventative maintenance schedules are in operation and regularly upgraded.

• Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s

Quality Assurance Program.

• Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by

close supervision. Ensure all work is carried out in accordance with contracts, leases, services

agreements and warranties.

• Ensure the quality of all work completed by both employees and external contracted staff adheres to

the standards of good engineering practice.

• Contribute to the effectiveness of management decision making by representing the maintenance

department at management meetings and staff meetings and by ensuring regular liaison with heads of

other departments.

Human Resource Responsibilities

• Works with Human Resource Manager to ensure the departmental performance of staff is productive.

Duties include:

• Assists in planning for future staffing needs

• Assists in recruiting in line with company guidelines

• Prepares and administers detailed induction program for new staff

• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and

procedures and oversees their implementation

• Ensures training needs analysis of Engineering staff is carried out and training programs are designed

and implemented to meet needs

• Provides input for probation and formal performance appraisal discussions in line with company

guidelines

• Regularly communicates with staff and maintains good relations

• Implements a productive work schedule in accordance with labor laws

• Approves leave after considering hotel occupancies

• Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing

constructive feedback to enhance performance

Financial Responsibilities

• Works with superior in the preparation and management of the department’s budget. Duties include:

• Assists in coordinating the preparation of the departmental annual budget

• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget

• Recycles where-ever possible and enforces cost saving measures to staff

Occupational Health and Safety Responsibilities

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted

safely and within OH&S guidelines and ensure your direct reports do the same

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and

procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment

safely and sensibly