Bartender

To generally promote and ensure good inter-departmental relations.

To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.

To take time and get to know the guests, and to be committed to service excellence.

To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.

Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen, Stewarding and Cashiers.

Ensures that orders are only issued against written / printed receipts.

Welcome arriving guest and ensures prompt service.

Maintains cleanliness and best possible maintenance of the bar counter and all related areas.

Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.

Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.

Aware of basic cashier work and handles payments promptly and efficiently.

Familiar with the company’s internal policies and safety procedures.