Bartender/NV Pha chế

MAIN SCOPE AND PURPOSE:

Responsible for taking orders correctly and delivered in a timely manner. Preparation of a variety of drinks and cocktails consistently in high quality. Assure great customer engagement by being enthusiastic and assist them in decision-making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activity to meet the highest sanitary standards and workplace hygiene.

Main duties and responsibilities:

• Greeting guests and presenting them with a menu in a friendly and timely manner
• Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers and thinking ahead regarding their level of intoxication and alcohol consumption.
• Informing guests about special items and menu changes / availability
• Assisting guests with recommendations, taking into consideration their preferences and our most profitable items
• Correct and consistent quality in preparation of drinks
• Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems
• Maintain consistent and excellent standard of cleanliness in all aspects of the bar
• Performing regular control and maintenance of items for smooth operation
• Maintain and replenish stock levels by placing timely orders
• Maintain personal hygiene and grooming standards
• Ability to deal with and correctly respond to customer complaints
• Attend all scheduled training and development sessions
• Follow and apply procedures, lessons, and information learned during training
• Collect reviews and likes for Facebook and TripAdvisor