Business Development Support Staff

Địa chỉ làm việc:

Hết hạn ngày: 15/07/2025

ID: job605562

Mô Tả Công Việc

JOB PURPOSE:Deliver high quality bus travel experience by ensuring that all customer escalations from the central support team is resolved by working closely with the local field team and bus operators. The role will also provide Management Information System (MIS) support for the Country Head & Business Manager.RESPONSIBILITIESEnsure inventory and ticket pricing accuracy across platforms.Set up and manage the GDS (Global Distribution System) for bus operators.Work with internal teams to resolve system-related issues.Assist bus operators with technical questions and support requests.Handle product-related claims from bus operators.Use tools like log analysis to diagnose and solve system issues.Provide feedback to improve internal products and processes.Perform other tasks as assigned by the management team.

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Yêu Cầu Công Việc

Diploma or Bachelor's degree in a technology-related field0-2 years experience in technical support or business development support is a plusStrong customer service mindset, good problem-solving skills with attention to detail.Intermediate proficiency in ExcelIntermediate proficiency in EnglishBasic troubleshooting skills for software and hardware.Will be required to work from office fully, and travel as per business requirements

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Hình thức

Full-time

Mức lương

Thỏa thuận

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Địa chỉ làm việc
Ngày đăng tuyển 16/04/2025
Vị trí Nhân viên
Ngành Nghề Kinh doanh / Bán hàng / Dịch vụ
Loại công việc Full-time
Nhà tuyển dụng REDBUS VIETNAM
LIÊN HỆ Email: đang cập nhật

redBus.in is India's largest online bus ticketing platform operating across India, SEA & LATAM (Part of GO-MMT group, Nasdaq: MMYT). We have the largest network of bus operators and satisfied customers booking upto 250,000 transactions a day through mobile and desktop channels. With over 300,000+ live routes in multiple continents we host the largest inventory of bus seats from private bus operators and state road transport corporations. We are a true Indian MNC with global presence and operations across India, Singapore, Malaysia, Indonesia, Peru and Colombia. In India, redBus works with 3000 + bus operators with services across 50,000 + routes and a customer base of more than 10 million. MakeMyTrip (MMT) is India’s number one online travel company. All domestic and international carriers are partnered with MMT for flight booking. Since the year of its inception in 2000, MMT has been scaling new heights every day. The ride so far has been like Indian roads – smooth in patches and bumpy in some! Through it all, we have continued moving forward with an eye on the future. Our focus has always been on delivering value to our customers and employees alike and we truly believe that “Happy Employees Make Happy Customers”. redBus at its heart is about people. As the pioneer in our space, we are passionate about creating amazing experiences for passengers, partners and our people. Energized by a great work environment, where talent is nurtured, innovation is celebrated and challenges are conquered, we journey towards creating fulfilling moments for everyone whose lives we touch. Always striking a balance between getting the job done, while also having fun along the way. So here is to being a Great Place to Work! redBus is the largest bus booking platform in the world, servicing over 300k routes for over 50 million unique customers. Naturally, architecting for scale is something that we have to be mindful about in everything that we build. To know about us follow us on LinkedIn(https://www.linkedin.com/company/935776/) or visit our redBus career page (https://www.redbus.in/careers/)