Business Operating Staff (+ 3 years experience)

Receive the request from customers; Coordinate with internal team: PMO, Engineer, BD, and purchasing to verify customer’s demand; Manage selling price, and gross margin based on cost; Making the quotation/ sales contract and send to the customer; Receiving PO, confirmation, pre-orders from customers, and checking; Purchasing request to purchasing team; Coordinate with Purchasing to arrange for delivery, coordinate with accounting to arrange VAT invoice; Follow up and remind the customer for the remaining, pending projects; Checking status of each sent quotation. Maintain relationships with customers (VN staffs) Propose/ suggest the promotion program to the customer Understand the biz demands from the customer in the coming time Pricing issues (standard price, new price, discount, support prices.) Product issues (wrong products, delay delivery, temporary products, solution…) Documents issues (EPE, invoicing, payment, pending projects…) Complaints from customers. Store project information on the company drive Weekly report; Sales pines line report Actual situation of each project.