Commercial Operation Managers (Phamaceutical Company)

Commercial Operations responsibilities: 

Partner Relationship Management:

• Cultivate long-term mutually beneficial relationships with a select group of partners by identifying opportunities and risks and follow-up plans,
• Facilitate effective communication and collaboration between partners and internal teams (Sales, Marketing, Supply Chain, Finance, Regulatory).
• Lead the negotiation of annual commercial agreements and business plans with partners including alignment on pricing strategies, and inventory policies.
• Monitor adherence to contractual obligations and proactively address any risks and opportunities.
• Proactively address partner needs and concerns, ensuring a high level of satisfaction and long-term partnership

Sales Forecasting, Budgeting, and Performance Analysis:

• Lead the development and management of credible sales forecasts and commitment to all partners.
• Conduct in-depth analysis of sales performance metrics (e.g., sales volume, market share, profitability) to identify trends, opportunities, and potential challenges with in-market sales and conversion as the primary measurement of success.
• Generate regular performance reports and provide actionable insights to internal stakeholders and partners.
• Monitor progress against sales targets and proactively recommend strategies to improve performance.

Sales Operations & Efficiency:

• Identify and implement strategies to optimize both direct and indirect sales and marketing activities through partners.
• Address and resolve technical issues impacting sales operations with partners.
• Ensure adherence to relevant compliance requirements in all B2B commercial activities.
• Monitor Key Performance Indicators (KPIs) to track the health and performance of partnerships and identify areas requiring attention.

Special Projects Management responsibilities: 

Project Execution and Management: 

• Manage and monitor the M&A project plan, including timelines, milestones, budgets best fit business model, Objectives & KPIs, and resource allocation adhering to project management methodologies and best practices.
• Facilitate communication and collaboration among internal and external stakeholders, including legal, finance, operations, and the target company
• Prepare regular status reports for senior management whenever required.
• Create and maintain detailed project timelines and expenditure, facilitate project meetings, ensuring clear communication and action tracking
• Coordinate due diligence activities, ensuring all necessary financial, legal, and operational information is gathered and analyzed

Integration:

• Based on a developed plan endorsed by the Country Manager, monitor progress and highlight gaps 
• Facilitate communication and collaboration between the acquiring and acquired companies to ensure a smooth integration process
• Monitor and support post-merger integration activities, such as technology integration and workforce alignment