Cost Controller/ Quản lý chi phí

 To ensure the room, food and beverage cost within the acceptable standards. To liaise with Department Head on the cost control and to overseeing the operation of receiving and stores.

 To prepare weekly/daily F&B costing reports for food and beverages monitoring/review.

 To do monthly stock counts on all outlets for month end closing.

 To have weekly random beverages and food checks on outlets and report to Director of Finance if there are any discrepancies.

 To maintain and review the MC system units price and article creations.

 To monitor store and par stock of the stores.

 To prepare monthly Food and Beverages cost journal for month end closing.

 To prepare monthly food and beverages journal transfer for Officer Checks and Entertainment cost and other related cost transfer.

 To prepare monthly Food and Beverages costing reports.

 To prepare and reconcile month end stock count report.

 Assist beverage requisitions to departments are completed in a timely manner, when required

Prepares all necessary documents and controls required

 To ensure Director of Finance approval is obtained before creation of new articles

 To ensure all OS&E lists are maintain and to conduct yearly OS&E counts when required

Constantly review of market prices on daily market list and liaise with Director of Finance and F&B department on the prices increases and to review of our selling prices.

To ensure new menu and promotion items are costed before launching. To ensure the F&B department have input new selling prices in the Micros system.

Constantly monitoring and reviewing of buffet costing with Executive Chefs and F&B manager. To organise buffet sample costing with Executive Chefs.

Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

 Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

 Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

 Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.

 Communicate effectively with guests, co-workers and the manager

 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

 Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

 At all times projects a favourable image of the Hotel to the public

 Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives

 Attends work on time as scheduled

 Follows safety and security rules and procedures