Customer Communication Manager

*According to Decree No.13/2023/ND-CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.By submitting this application to Home Credit Vietnam Finance Company Limited through Vietnamworks, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://career.homecredit.vn/en/article/id/217- Lead the development and execution of innovative communication strategies and campaigns for Home Credit Vietnam, targeting diverse products and customer segments.- Drive strategic alignment of communication initiatives with business objectives and oversee the creation of high-impact content in collaboration with cross-functional teams.- Continuously evaluate and optimize communication efforts to enhance message delivery, audience engagement, and overall campaign effectiveness.- Design content A/B testing scenarios- Ensure full compliance with promotional regulations, including proper registration with local authorities and clear terms and conditions.