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Mô Tả Công Việc
• Support customers by providing helpful information, answering questions, and responding to complaints by using the right methods/tools
• Identify and assess customers’ needs to achieve satisfaction
• Coordinate with various teams to address customer's needs in accurate and timely manner
• Follow company's procedures, guidelines and policies.
Yêu Cầu Công Việc
• Excellent knowledge of the English and one of the following languages: Bahasa Indonesia, Bahasa Melayu, Tagalog, Thai, Khmer, Burmese
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skills and a high literacy rate
• Ability to multi-task, prioritize, and manage time effectively
• Desire to learn, responsibility
Hình thức
Quyền Lợi
• Opportunity for career growth
• Remote work and opportunity to work from office in Hanoi
• Long-term work
• Bonuses when KPI is achieved.
• Annual paid leave of 28 calendar days;
• A young and motivated team
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
