Director of Operations (HN/HCMC)

About us NaviWorld Vietnam Co., Ltd (“NaviWorld Vietnam”) was founded in early 2004, as a member of The NaviWorld Group to assist companies and organization in selecting and implementing business solutions and computerized accounting systems that optimize business processes and leverage organization knowledge leading to competitive advantage. Over the past 20 years, we are proud to have contributed to the success of many businesses in Vietnam through countless projects of implementing management systems ERP/CRM to increase labor productivity and optimize operational efficiency of the business. We provide business process analysis and system design, technical expertise, implementation, training, procedures development and ongoing support services. The firm’s mix of local and expatriate staff ensures that we are well placed to understand all aspects of the local business, cultural and administrative environment. In addition, the combination of working with local and expatriate clients throughout the region ensures that we have a good understanding of business practices and regional cultures. NaviWorld is, therefore, in a strong position both to identify individuals and other resources for the project we manage. Our achievements • In 20 years of operation NaviWorld Vietnam reaches the Microsoft Gold Certified Partner Level which represents the highest level of competence and expertise with Microsoft technologies and has the closest working relationship with Microsoft. • Since 2023 Microsoft has presented the new Partnership Program and NaviWorld Vietnam is honored to be the first Solution partner for business application in Vietnam. As a Solutions Partner for Business Applications, NaviWorld Vietnam demonstrates broad capabilities to deliver solutions with Microsoft Dynamics 365 and Microsoft Power Platform. • In 2016, 2018 and 2019 NaviWorld Vietnam has been awarded Top 50 IT Companies in Vietnam, later then Top 10 ICT Companies in Vietnam for year 2020, 2021, 2022 and 2023. • NaviWorld Vietnam is the only partner providing Microsoft Dynamics Certified Vietnam accounting Solutions (VAS Localization Pack) for Vietnam market. • Naviworld Vietnam is always recognized in the Top 2 partners deployment of Microsoft Dynamics in Vietnam • From 2016 to 2019, NaviWorld Vietnam has been honored with “Partner Diamond” of LS Retail for 3 years continuous. • In 2015, NaviWorld Group has been in the finalist award “2015 Microsoft Dynamics Regional Partner of the Year Award – Asia Pacific” • In 2014, NaviWorld Vietnam has been honored with the Microsoft Partner “Country Partner Of the Year” • In 2006, for very first time in Asia, NaviWorld Vietnam has been honored with the “Microsoft Dynamics SL Worldwide Most New Customers Partner Excellent Award”. • In 2005, NaviWorld Vietnam has been recognized as the Microsoft Solomon Top Performer Partner in Southeast Asia. • NaviWorld Vietnam is the sole partner of o LS Retail – Provide Retail Business Management Solution o Insight Software - Provide Business Intelligence Report Solution o K3 Business Technologies - Provide fashion production & Distribution Management Solution. o Cadena - Provide & implement Cadena HRM Series in Vietnam. o and other vertical solutions Our team Our expert team includes 70-members working in Vietnam, and a network of over 250 international experts of the NaviWorld Group working in various countries. Vietnam's strength is in NaviWorld effective combination between Microsoft's latest technology and a team with rich experience and knowledge in their respective fields. Our highly qualified consulting services are carried out by both Vietnamese staff team and foreigners. With many types of services and our employees’ depth experience especially in the consulting services in information technology, we can ensure that these services would meet the high requirements and customers in Vietnam and region. Our team includes members that have participated in the excellent professional leading consulting firm, along with the skills, knowledge and understanding of the needs and demands of the Vietnam market they have supported many successful business enterprises operating in Vietnam. We focus on performance improvement and consider the strategic, organizational, process and technological aspects of change, an approach that helps organization consider not just technology-only goals but business-aided-by-technology results. Our customers NaviWorld Vietnam provides software services, IT consulting and deployment to more than 300 customers in Vietnam in various business field. We have extensive experience in consulting services in information technology in Vietnam with many customers operating in many areas of retail, distribution, production and services. These customers include FDI, private and state-owned companies, profit and non-profit organizations. Our Services Our business solutions consulting services cover the entire range of business needs, including: • Information Technology Strategy • Systems Integration and Project Management • Enterprise Resource Planning (ERP) Application Implementation • Custom Systems Delivery • Technology Infrastructure Design and Implementation Our Products • Microsoft Dynamics 365: is the latest generation of Microsoft business applications. Dynamics 365 help to unleash organization’s potential by breaking down data silos to connect customers, products, people, and operation. Dynamics 365 unifies all ERP and CRM applications and develops additional features aimed to creating new intelligence applications, supporting to comprehensively manage business from Sales, Customer Service, Manufacturing to Finance, Services, Project Management, Marketing and Customer Relationship Management • Microsoft Dynamics 365 Business Central with its all-in-one ERP business management solution allows end-to-end view of your business that is especially suit to the Small and Medium Business (SMB) organization that are outgrowing their basic financial solutions and legacy ERP system to an integration-enabled and data driven solution. Microsoft Dynamics 365 Business Central integrates finances, operations, sales and customer service, helps in streamlining the organization business process, improve customer services and make better decisions. • LS Central is a comprehensive solution for the retail and services industry, restaurants and hotels based on Microsoft Dynamics 365 Business Central technology. LS Central is used by more than 3,600 enterprises in more than 55,000 stores with 130,000 POS point of sale worldwide. Many well-known retail chain in Vietnam and worldwide has been using LS Central for their business. • and many other vertical solutions for specific business such as automotive distribution, beverage distribution or textiles & fashion manufacturing and distribution, etc..