Duty Manager

- To cooperate, coordinate and communicate with other hotel departments as required.

- To supervise and direct subordinates.

- To monitor and maintain a very high standard of personal hygiene, behavior and grooming standards of staff.

- To inspect front of house and back of house regularly for cleanliness.

- To ensure VIPs and priority club guests receive special attention.

- To promote inter-hotel sales and in-house facilities.

- To analyse and approve discounts and rebates.

- To react to situations to ensure guests receive prompt attention and personal recognition throughout the Hotel.