Engineering Manager (Backend, Microservices, AI)

At LeapXpert, we're revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance.As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.Our mission is to transform workplace communication globally.We've been recognized as a Visionary in Gartner's Magic Quadrant for Digital CommunicationsGovernance and Archiving Solutions, raised a $20 million Series B funding round - bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.This is just the beginning - we're growing rapidly, and we're seeking passionate, talented individuals to join our team.This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world.Apply now to be part of something revolutionary!Why join usInnovative Culture: Work at the cutting edge of business communication technology, with a product that’s changing the way Fortune 500 companies communicate.Impactful Work: Your contributions will directly impact how millions of professionalsconnect and collaborate worldwide.Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth.Growth Opportunities: With our rapid expansion, there are plenty of opportunities for professional growth and development.Award-Winning Product: Join a company with a track record of success and recognition, including accolades like being named a Gartner Cool Vendor.About the roleTitle: Engineering ManagerFunction: Management EngineeringReporting: Managing DirectorLocation: Ho Chi Minh City, VietnamWhat you’ll doBuild a scalable people systemLead, coach, and grow a team of engineers; set clear development plans and build succession coverage.Own performance management and career growth: run reviews, deliver actionable feedback, and hold consistent 1:1s.Build a culture of psychological safety, accountability, and ownership; support hiring, onboarding, and retention.Mentor Tech Leads to become strong technical leaders and effective multipliers.Own delivery predictability at scaleDrive realistic planning and predictable execution; identify risks early and remove blockers fastBalance roadmap commitments with team capacity to prevent burnout and “heroculture”; make clear trade-offs across scope, quality, speed, and sustainability.Improve execution outcomes (not just agile ceremonies), especially during release pressure. Cross-R&D and global collaborationPartner with global R&D teams across Vietnam, Bulgaria, and the US to align priorities, unblock cross-team dependencies, and ensure release readiness.Serve as the execution counterpart across sites - translating architectural direction into practical delivery plans and outcomes. Enforce engineering discipline (without central control)Improve quality and reliability through lightweight systems, shared standards, and continuous improvement - rather than heavy processes.Stay technically engaged: participate in design discussions and code reviews to guide decisions and challenge assumptions (without owning day-to-day implementation).Raise the bar on code quality, testability, reliability, security, and scalability; promote best practices across teams.