ERP Business Analyst 1

ABOUT ESOFTEsoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality. The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, Sweden, and Norway.At Esoft, we encourage all applicants from minorities, women, the people with disabilities and all other qualified applicants.THE POSITIONTo operate ERP system Perform ERP setup as required by the business Document, recommend and give improvement suggestions on business workflow, taking into account what is possible and what is not from the system Design and generate system data analysis, reporting & forecasting regularly and at related departments' requests to support business decisions To develop ERP system Describe ERP customization and perform testing Provide user training Exploit unknown features from the ERP system to support the business better To provide support to system users Solve any system-related incidents Monitor and analyze system errors to recommend solutions or provide warnings regularly Give suggestions to users or suggest system improvement to prevent the issues from happening To promote initiatives and improvement activities in all working processes: Identify areas for optimization or improvements of workflows, system utilization and developers' performance Propose and organize the implementation of solutions (action plan, procedures, changes) Coordinate the improvement of departmental and interdepartmental working processes