ERP Specialist

Main PurposeTo spearhead the implementation of our new ERP system, Microsoft Dynamics 365, and to manage the system post-implementation. The ideal candidate will have a strong background in ERP systems, project management, and ongoing system management and optimization. This role requires a strategic thinker with excellent problem-solving skills and the ability to work collaboratively across departments. Challenges Complexity of Implementation: Able to execute the ERP implementation project with multiple tracks: (1) Go-live ERP for factory (HC Roastery); (2) Go-live ERP for VTI and BUs. Complexity of integration: Ensuring seamless data flow and interoperability between systems used at the Group and BUs. Complexity of multiple stakeholders: Work with a consultant firm for solution implementation and all departments at the Group and BU levels. Key Accountabilities ERP Implementation: Take a critical role in the end-to-end implementation of Microsoft Dynamics 365 ERP, ensuring that the project is completed on time, within scope, and on budget. Collaborate with Stakeholders: Work closely with business leaders, IT teams, and external consultants to gather requirements, define project scope, and ensure alignment with business objectives. Configuration Management: Ensure that the ERP system is correctly configured to meet business needs, including setting up modules, workflows, and customizations. Post Go-Live Support: Provide ongoing support to users post go-live, addressing any issues or challenges that arise. System Optimization: Continuously monitor system performance and work on optimizing configurations and processes to enhance efficiency and user experience. Upgrades and Enhancements: Plan and manage system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.