Mô Tả Công Việc
As a Food and Beverage Manager, you'll manage food and beverage operations to ensure quality service and standards are maintained, delivering a memorable guest experience while always adhering to government regulations concerning health, safety, and other requirements.
YOUR DAY-TO-DAY
People
• Manage everyday activities, plan and assign work, ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
• Train colleagues to ensure they deliver with compliance and meet the standards we expect.
• Recommend or initiate any HR-related actions where needed.
Responsible Business
• Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions.
• Keep an eye on competitor activity and industry innovation. Review and approve menu design and concepts with the Executive Chef.
• Ensure food and drinks are secure and stored safely, always keeping stock replenished to minimize waste.
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, materials, and equipment.
• Perform other ad-hoc duties during unexpected moments when we need to pull together to complete a task.
Guest Experience
• Ensure all food and beverage equipment is in operational condition and regularly cleaned.
• Ensure all food and beverage facilities, including banquet/convention spaces, are clean and properly stocked for anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Assist guests with their requests and complaints, ensuring a high level of guest satisfaction.
Financial
• Assist in preparing the hotel's annual budget and setting departmental goals.
• Monitor the budget and control expenses, focusing on food, beverage, and labor costs.
• Work with the catering office to identify additional sales opportunities to enhance revenue.
• Drive promotions that offer great dining experiences for guests at a good value.
• Ensure credit and financial transactions are handled securely.
Accountabilities
This is the top food and beverage job in the hotel, supervising a large number of team members in one or two food and beverage outlets, kitchens, and may include banquet facilities that cater to 500 people or fewer. You may oversee one or more subordinate managers or supervisors.
Yêu Cầu Công Việc
• Bachelor's degree/higher education qualification in Hotel Management, culinary arts, or a related field preferred.
• Must be able to speak the local language.
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.
Hình thức
Quyền Lợi
- Competitive salary and benefits package
- International training opportunities and career development
- Dynamic and international working environment
- Other benefits as per Hotel policies
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.