Mô Tả Công Việc
Basic Functions:
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- Administer the entire food & beverage operation in such a manner as to bring into effect the superior product and service by making the difference in accordance with policies and procedures adopted by the hotel
- Directly responsible for all restaurants, culinary and events areas, ensuring a smooth running, profitable operations within the framework of the hotel.
- Responsible to maintain the overall welfare of our employees by providing them with the training and resources to take care of our guests.
- Developing and enforcing standards, policies and procedures in the food service, restaurants and beverage areas.
- Developing, monitoring and taking corrective action of annual operating budget, via controllable costs, progress reports.
- Attaining high sanitation standards throughout the food and beverage operation by enforcing the Company Sanitation Checklist.
- Establishing and maintaining positive two-way communications with related departments.
- Supporting managers with an effective training programme to make them aware of the expectations and responsibilities that their position entails.
- Identifying and solving problems in a timely fashion.
- Delegating authority and responsibility to managers in a way that the entire food and beverage operation runs smoothly.
- Appraising managers/employees performance and using effective coaching and counseling for positive improvement.
- Hiring, developing and retaining quality managers/employees.
- Scheduling managers consistent with volume of business and needs.
- Administering management personal action movement and payroll.
- Ensuring that all legal aspects are being fulfilled in regards to control of liquor, beer and wine, sanitation and safety.
- Ensuring all managers and employees follow all job safety regulations and all hazards are reported to concerned departments.
- Ensuring that departments are responsible for asset management of all outlet property and facilities.
- Ensuring that departments conduct a maintenance inspection on a monthly basis.
- Responding to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
- Performing any reasonable request made by the management which is not life threatening or against the law.
- Above all, to lead by example through a hands on approach to motivate our employee to excel.
- Performing other duties as assigned or requested by senior management.
- Keeping the General Manager informed on all relevant issues concerning the department and the staff and in doing so, on a daily basis providing knowledge for decisions that benefit team members and guests alike.
- Informing the General Manager of all emergencies
- Representing the hotel and uphold the reputation of the organization, its staff, affiliates and owners within the organization and in public.
- Refreshing menus and services regularly.
- To maintain quality services.
- Other tasks as defined by the management.
Yêu Cầu Công Việc
Job Profile & Qualifications:
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- At least Bachelor degree in any field
- At least 3 year experience in one of the company's executive committee members in international hotels with evidenced tracked record of achievements
- Strong inter-personality, leadership, and creative skills
- Proficiency in English and computer literate
Hình thức
Quyền Lợi
Insurance
Computer
Accommodation
Meal
Travel
Change salary
Training
Allowance
Mức lương
Thỏa thuận
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