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Mô Tả Công Việc
- In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Establish and instruct staff in cash security procedures
- Deal with irregular payments
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
- Supervise outlet service
- Works with Superior on manpower planning and management needs
- Works with Superior in the preparation and management of the Department’s budget
Yêu Cầu Công Việc
- Diploma in Hotel Management, Food & Beverage, or related field.
- 2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.
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Quyền Lợi
- At IHG, we provide you competitive benefits and comply to all current laws
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests wi
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
