Food & Beverage Supervisor (Banquet)

• In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known

• Supervise banquet functions

• Supervise banquet service to maintain high standards

• Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up

• Supervise cash handling and banking procedures (if any)

• Prepare daily banking and cash flow reports (if any)

• Establish and instruct staff in cash security procedures

• Deal with irregular payments

• Supervise the maintenance of service equipment

• Monitor standards of guest facilities and services

• Control stock and monitor security procedures

• Assist with menu and wine list creation

• Prepare and deliver training

• Work with Superior on manpower planning and management needs

• Work with Superior in the preparation and management of the Department’s budget