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Mô Tả Công Việc
Business Performance
• Discuss with Vice President Operations and establish operating budget and financial forecast for the hotel
• Lead and guide the budgeting process of individual department and adhere to the established guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Hold daily Operations and Monthly Management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for all departments
• Prepare and submit weekly reports to Vice President Operations
Operation
• Manage and establish positive owner relations through proper and appropriate communications with the appointed Owner’s representative
• Follow appropriate protocol in communicating with the appointed Owner’ representative and keep Vice President Operations informed of such communications
• Lead and guide the Executive Committee team in driving the hotel revenue for all revenue centers to achieve goals and objectives set
• Survey and analyze competition, market trends, guest mix and needs. Evaluate and recommend appropriate product/service and operational changes as necessary
• Ensure compliance with licensing laws, health and safety and other statutory regulations
• Ensure proper documentations and obtain approval before commissioning marketing, advertising, sales, and promotions.
• Ensure all Marketing and PR Communications are in compliance with Brand Marketing guidelines
• Be present to personally welcome key residents and patrons, and entertain key accounts’ representatives
• Communicate in an effective and timely manner with Vice President Operations matters which require his/her attention
• Represent the Brand in projecting a credible image to the market, residents and colleagues alike
• Comply with established guidelines on the hotel organizational structure and reporting lines
• Be visible around the hotel and show an active interest in our colleagues’ welfare
Team Management
• Interview, select and recruit Management team
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the management team
• Constantly monitor team members performance, attitude and degree of professionalism
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
Yêu Cầu Công Việc
Knowledge and Experience
• Bachelor’s Degree from a reputable hospitality school preferred
• Minimum 6 years of operational management experience or at least 3 years of experience in a similar capacity with proven records and good understanding of the market
• High degree of professionalism with strong understanding of hotel operations and business acumen
• Excellent reading, writing and oral proficiency in English language
• Fluency in a second language preferred
• Strong working knowledge of MS Excel, Word, & PowerPoint
Competencies
• Strong leadership, interpersonal and training skills
• Ability to lead expatriates and local colleagues effectively
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times
Hình thức
Quyền Lợi
- Tiền lương thỏa thuận + phí dịch vụ
- Hưởng phí thưởng dịch vụ trong thời gian thử việc
- Ký túc xá nhân viên
- Bữa ăn dinh dưỡng theo ca, 3 bữa nếu ở nhà nhân viên
- Hưởng phí thưởng dịch vụ trong thời gian thử việc
- Tham gia các hoạt động như tiệc nhân viên theo quý, hoạt động thể thao: bóng đá, bóng chuyền, cầu lông...
- Tham gia các khóa đào tạo của Học viện Accor
- Được học tiếng Anh cùng với giáo viên người nước ngoài
- Hưởng giả phòng ưu đãi trong khu vực Châu Á
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
