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Mô Tả Công Việc
POSITION SUMMARY:
To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets.
RESPONSIBILITIES:
- Promote the Hotel’s products and services.
- Develop and maintain a regular pattern of sales calls.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
- Maintain knowledge of special rates/ offers/ promotions.
- Monitor reservation levels and inform Managers of current and future occupancy rates.
- Prepare reports as requested (i.e. to travel agents, business houses etc.).
- Prepare reservation sales reports.
- Complete other tasks which assigned by the leader.
Yêu Cầu Công Việc
SKILLS:
- Good communication skills.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office.
EXPERIENCE:
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 2 years of experience in a similar position at 4 - 5 star hotels
Hình thức
Quyền Lợi
- Salary Negotiate
- Competitive benefit
- Bonus holidays, annual leave
- Professional working environment
- Send cv to email: Gửi email
- SĐT: 0968.24.9583, Ms. Thuy
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
