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Mô Tả Công Việc
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains cashier float and ensures accurate daily report of all money received
- Cashes hotel guest’s personal and travelers checks and assists with currency exchange
- Keeps abreast of all modifications to accounting policies and procedures
- Responsible and attends to guest’s request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
- Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
- Other tasks assigned by manager
Yêu Cầu Công Việc
Required Skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Must speak fluent English. Other languages preferred.
- Proficient in the use of Microsoft Office and Front Office System
Qualifications:
- High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience:
- 1 year experience in guest / customer service, or an equivalent combination of education and experience.
Hình thức
Quyền Lợi
- Competitive salary and benefits package
- International training opportunities and career development
- Dynamic and international working environment
- Other benefits as per Hotel policies
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hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
