Head Bartender

MAIN DUTIES:

Your daily motivation:

• Create new cocktail menus in all outlets, with a particular focus on Angelina, Cocktail Bar

• Create monthly promotions

• Create drinks for recurrent hotel promotion

• Manage the entire bar team along with the outlet manager

• Ensure smooth and efficient production of the drinks

• Magnify and make every drinks attractive

• Ensure that the bar is set-up for your craft and everyone’s

• Share your passion of drinks to team members and make sure they put heart in their daily production

• Ensure excellent communication between bar team and service team

• Implement bar cleaning plan and ensure strict implementation

• Know and ensure full follow up on the Sofitel brand standards

• Follow up that all given training are fully followed by the staff

• Handle and follow up on any guests complains linked to beverage quality

• Report any guest complains to Outlet Manager

• Ensure bar display is matching the Sofitel Brand Standards

• Follow hygiene and safety rules in the entire process of the drinks preparation

Your Guests

• Ensure full guest satisfaction at any time

• Develop customer loyalty and recognition

• Share your passion and create memorable experience for guests

• Lead regular tastings to promote new products to guests

• Introduce and up sell any special events / promotions

• Gather guest feedback to improve the quality

Financial and Revenue Responsibilities

• Is active and work hard to reach the budget

• Monitor the cost linked to the operations

Training and Human Resources Management

• Develop trainings and deliver to the team.

• Train the team on a regular basis in accordance to the goals established

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees

• Give regular positive and negative feedbacks to each team member in a constructive way

Administration

• Monitors par stocks

• Keep updated and accurate the “Beverage preparation book” (will all recipes and drink costs)

• Work prices with DFB in case of DFB or costs increase

• Ensure order levels for special events

• Work closely with other bars and pantry for training organization

• Suggest some creative and attractive new drink selection

• Prepare and issue beverage store requisition

• Control beverage store requisition made by the bartenders

• Daily inventory supervision

• Monthly inventory