Housekeeping Coordinator/ Thư Ký Buồng Phòng

• Receives, records, and distributes various reports

• Receives, records, and transmits guest requests accurately

• Responsible for entering accurate room status into computer daily and investigate discrepancies

• Maintains and update administrative data

• Maintains working area and equipment in a proper state of cleanliness and repair

• Report guest complaints to Executive Housekeeper or delegate immediately

• Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

• Attends meetings and training sessions as required

• Adheres to Housekeeping standards and procedures and enforces same

• Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering