Human Resources Officer

1. General Administration:

• Supervise the day-to-day administrative operations of the resort, including managing office supplies and facilities.
• Coordinate with other departments to ensure smooth operations and communication.
• Manage staff schedules, ensuring adequate coverage in all areas of resort operation.
• Coordinate staff payroll administration, ensuring accuracy and timeliness of payments.

• Oversee the planning and execution of resort activities, ensuring they meet guest satisfaction and safety standards.
• Collaborate with the activities team to organize daily, weekly, and seasonal recreational events for guests.
• Ensure the proper training and preparedness of activity staff to deliver high-quality guest experiences.
• Monitor guest feedback on activities and suggest improvements to enhance guest satisfaction.

• Promote employee welfare and morale by organizing team-building activities, staff events, and celebrations.
• Coordinate staff training programs to improve skills and customer service excellence.
• Address employee concerns and ensure a positive work environment.

• Prepare regular reports on HR activities, staffing levels, and any issues affecting resort operations.
• Maintain up-to-date records of employee attendance, leaves, and disciplinary actions.
• Assist in preparing annual budgets related to HR and activity planning.