IT Manager

• To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable.

• To ensure that all IT, telecoms and audio-visual equipment system are in good working condition.

• To check all IT, TV, Audio equipment in guest rooms prior to check-in and provide solutions if faulty.

• To ensure that internet networks and TV are stable, secure and running with minimum downtime.

• To master all systems and applications used in the hotel, including Protel, POS, key card system

• To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.

• To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.

• To provide support service according to operational need, according to operational hours.