IT Manager | Trưởng bộ phận IT

- To ensure all systems are implemented and running smoothly

- To be ready and responsible when assigned to perform other duties as designated by superiors 

- Responsible for taking care of the computerized systems hardware and software

- Responsible perform the computer's maintenance and service

- To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately

- To ensure the physical and logical security of IT system 

- To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned

- To review all configurations in Front/Back Office software

- To verify the accuracy of all reports printed out from the system from time to time

- To modify or rearrange the report when needed

- To be familiar with Opera and Micros Systems, any system relation

- To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes

- To perform regular computer audits in the search of un-authorised programs, improper setup or loophole in the security setup

- To contact/co-ordinate with the contractor/supplier in case of any problems

- To plan and organize training for staff in areas concerned with our software and hardware

- Directly responsible for all Hotel Software

- To work closely with the Night Auditor, Income Auditor, and Outlet Cashier regarding computers