Landscaping Manager - Trưởng bộ phận Cảnh quang - Danang Marriott Resort & Spa, Non Nuoc Beach Villas

Managing Day-to-Day Operations
• Assists in evaluating and implementing new technologies, equipment and supplies.
• Consults with the Director of Grounds/Director of Golf to plan and review work projects.
• Determines work priorities related to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying.
• Ensures all lawns and plantings are properly watered, fertilized and cared for to promote healthy growth and prevent problems.
• Ensures compliance with all Grounds departmental policies, standards and procedures.
• Ensures contractors quality of work and compliance with safety policies and procedures.
• Helps ensure regulatory compliance to facility regulations and safety standards.
• Helps maintain inventory of irrigation and other critical items.
• Helps to manage the overall look of the golf course including lawn care and maintenance, irrigation, horticultural/pruning, weed control, pest and disease control.
• Keeps equipment maintained and operating at optimum effectiveness, efficiency and safety.
• Maintains accurate logs and records as required.
• Manages parts, supplies and equipment inventories within budget.
• Mixes and prepares recommended spray and dust solutions.
• Participates as needed in the investigation of employee accidents.
• Recognizes potential problems and takes corrective action.
• Understands and complies with loss prevention policies and procedures.
• Understands employee positions well enough to perform duties in employees' absence.
• Walks the golf course on a daily basis to ensure clean up and job assignments are being followed.
Ensuring Exceptional Customer Service
• Creates a positive atmosphere for guest relations.
• Provides services that are above and beyond for customer satisfaction and retention.
Additional Responsibilities
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Keeps up-to-date technically and applying new knowledge to your job.
MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
o Landscaping Equipment Operations and Maintenance - Knowledge of procedures and techniques to operate, maintain, repair, clean and store hand tools, power tools, welding equipment, vehicles and mower.
o Irrigation - The ability to install and maintain sprinklers and irrigation systems. This includes knowledge of valves, controllers, pumps, and pumping systems by region of the country.
o Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.