Manager/Expert IT Business Analyst

Job Purpose- The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application.- The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.I. Key AccountabilitiesReporting and Documenting- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.- Analyze, create, validate end-to-end business processes and detail functional specifications for required applications.- Recommend modification and improvement of business processes and frameworks to operate more efficiently.- Participate in user testing activities and make documentation and manuals for business.Research and analysis- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data.Management of stakeholders- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.Talent development- Attract, motivate and retain employees at all levels for peak performance.- Develop and train junior BAs to improve capacity.- Identify and encourage developments and improvements within the team.