[Melia Vinpearl Nha Trang Empire] Duty Manager_Quản lý trực ca

- Building and organizing the implementation of action plans, budget plans periodically within the management scope;

- Being responsible for overseeing all operations of the Lobby department during shifts;

- Updating the Hotel Management Board daily on information related to room capacity, arrivals, departures, VIP guests, group reservations, and prominent events taking place in the hotel;

- Verifying and supervising the accuracy of shift handover records and reports by staff members;

- Reviewing and directly monitoring staff members to ensure they perform their duties according to hotel standards and regulations;

- Supporting the Head of Department in quality control management;

- Supporting the Head of Department in reviewing department purchase proposals, ensuring cost savings and proper approval authority;

- Organizing inventory checks for goods, materials, equipment, and assets on a regular basis;

- Managing human resources within the department and being responsible for the quality of staff under their supervision.