[Melia Vinpearl North] Cluster Sales Manager (Based in Hanoi)

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel weekly
• Prepare monthly list of accounts to penetrate for the following month
• Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within community to strengthen and expand customer base for sales opportunities.
• Prepare monthly action plan for main market segment
• Perform monthly review account profile on room nights production and average rate
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility
• Update Cluster Director of Sales & Marketing on market trends and business leads