[Melia Vinpearl - South region ] CLUSTER TRAINING MANAGER - Based in Nha Trang

• Prepares the annual training plan and budget to submit to Cluster HRM and Cluster GM.

• Analyses training needs of the department by running the monthly meeting with departmental trainers.

• Assists in the detection and organization of legally required or other face-to-face training, coordinating all the documentation required to obtain any applicable grants or subsidies.

• Supports the implementation of the hotel annual training plan and coordinates invitations, documentation, organization and other needs to ensure their success.

• Supports in the organization of induction sessions for new employees, coordinating with the teams their attendance and regular performance.

• Implements development plans for employees/Service Leaders.

• Actively contributes to the development, implementation and maintenance of the Training and Development strategy of the hotel.

• Ensures the training sessions are regularly and professionally conducted, including and not limited orientation, general training, skill training topics, simulation programs and language classes.

• Coordinates with requisitioning departments in the training of employees following the Hotel’s standards, policies and procedures. Assists staff in the skills development and evaluation of their training.

• Keeps a set of SOP and P&P of each department in HR department. Ensures new employees are well trained of SOP and P&P of his/her department

• Reviews and establishes effective business relationships with external training suppliers for the implementation of training strategy in accordance with business requirements of the hotel.

• Promotes and facilitate cross training, job rotation, and multi skilling.

• Monitors L&D KPIs

• Take lead in organizing any social and staff activities in the hotel.

• Ensures Staff and Manager awareness of HR Policies and procedures

• Creates training SOP and P&P