Mô Tả Công Việc
Customer relations
Professional techniques / Production
City Ledger:
- Process all Credit Applications, ensuring that the clients are notified promptly and professionally.
- In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.
- Accountable for the accurate processing of all AR accounts.
- Ensure that all Trade Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
- Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.
- Answer debtors’ inquiries promptly and effectively.
- Process all check and payments received accurately and on a daily basis.
- Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
- Ensure that all debtors trading beyond their normal terms are followed up regularly and that the Credit Manager is notified of any accounts that are continually in this situation.
- Process all travel agent commission payments on a weekly basis.
Credit cards:
- Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
- Calculate and accurately post commissions.
- Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
- Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
Month End:
- Accurately process all Monthly Statements, ensuring that they are mailed promptly.
- Ensure that all Month End reports are printed and forwarded to the Financial Controller to prepare the balance sheet reconciliation.
- Perform ‘month end close’ of the debtors system (in the rare cases where the AR Ledger is not interfaced to the Accounting system).
- Team management and cross-departmental responsibilities
- Assures the interface between all hotel departments and service-providers if necessary.
- Helps train and develop other in the team.
Commercial / Sales
Management and administration
- Respects procedures governing invoicing and cash operations
- Manages the cash under his/her responsibility
- May be asked to undertake administrative tasks as needed
Hygiene / Personal safety / Environment
- Ensures that the workplace remains clean and tidy
- Knows and applies the hotel's safety regulations (in case of fire etc)
- Ensures the safety of people and property
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
Yêu Cầu Công Việc
- Profile
Accounting Bachelor, Computer literature
Fluent in the national language, and English language.
- Skills / Qualities
A new service attitude centered on proximity, sociability and sharing experience
Ensure all staff embodies the same mindset by developing each individual's sense of curiosity, open-mindedness, interpersonal skills and sense of initiative
• Team spirit
• Enthusiastic
• Spontaneous and empathic
• Good listening skills and ability to anticipate
• Good presentation, confident speaking skills
• Dynamic
• Sales oriented
Hình thức
Quyền Lợi
Monthly service charge
Friendly & free accommodation and nutritious meals
Hotel uniform
Employee benefit card offering discounted rates in Accor Hotels
Develop your talent through learning programs by Academy Accor
Dynamic, professional working environment and a supportive team
Opportunity to grow within your property and across the world
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.