[NOVOTEL PHU QUOC RESORT] Receivable Accountant - Nhân viên Kế toán Thu

City Ledger:

• Process all Credit Applications, ensuring that the clients are notified promptly and professionally.
• In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.
• Accountable for the accurate processing of all AR accounts.
• Ensure that all Trade Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
• Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.
• Answer debtors’ inquiries promptly and effectively.
• Process all check and payments received accurately and on a daily basis.
• Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
• Ensure that all debtors trading beyond their normal terms are followed up regularly and that the Credit Manager is notified of any accounts that are continually in this situation.
• Process all travel agent commission payments on a weekly basis.

Credit cards:

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Month End:

• Accurately process all Monthly Statements, ensuring that they are mailed promptly.
• Ensure that all Month End reports are printed and forwarded to the Financial Controller to prepare the balance sheet reconciliation.
• Perform ‘month end close’ of the debtors system (in the rare cases where the AR Ledger is not interfaced to the Accounting system).
• Team management and cross-departmental responsibilities
• Assures the interface between all hotel departments and service-providers if necessary.
• Helps train and develop other in the team.

Commercial / Sales

Management and administration

• Respects procedures governing invoicing and cash operations
• Manages the cash under his/her responsibility
• May be asked to undertake administrative tasks as needed

Hygiene / Personal safety / Environment

• Ensures that the workplace remains clean and tidy
• Knows and applies the hotel's safety regulations (in case of fire etc)
• Ensures the safety of people and property
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)