Public Area Supervisor

 Logs daily events in Handover Log and follow-up on information reported by the other butlers daily.

 Ensures Assistant Manager Housekeeping, Assistant Executive Housekeeper and Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.

 Is familiar with the hotel’s products, services, policies, functions and promotions.

 Ensures smooth and efficient communication and co-ordination with all departments specially Front Desk, Room Service, Engineering, Guest Services and Security.

 Identify and report preventative or other maintenance issues in public areas.

 Supervise the day to day cleaning of hotel public areas.

 Perform routine inspections of all public areas, service areas, and storerooms.

 Schedule and supervise deep cleaning and any other projects.

 Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.

 Maintain complete knowledge of correct maintenance and use of equipment.

 Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

 Assign duties and coordinate breaks for assigned staff.

 Clean public areas in emergency situations.

 Efficiently manage stock control and the maintenance of all equipment.

 Issue supplies/goods to staff at beginning of shift in order to control inventory.

 Report all maintenance defects and follow up with Engineering.

 Directs guests and visitors to any of the Hotel’s facilities.

 Issues and keeps record of master keys in accordance to Policies and Procedures

 Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.

 Attends training sessions and meetings as and when required.

 Carries out any other reasonable duties and responsibilities as assigned.