Receptionist/Cashier

• To assist Medical Record Clerk to prepare medical records for patients coming to the hospital for medical consultation and treatment;

• To welcome patients coming for medical consultation as well as patients’ relatives and visitors;

• To complete necessary procedures for patients’ medical consultation, including booking patients and walk-in patients;

• To fill in doctors’ consultation slips with necessary information;

• To co-ordinate with the on-duty doctors and nurses to ensure on time consultation appointments for patients;

• To assist with in and out patients admission/ discharge if reasonably requested;

• To liaise with doctors to obtain medical reports for patients/insurance companies and authorities, etc.

• To arrange patient booking as requested by the Front office Manager;

• To work as switchboard operator.

• To receive hospital fees from clients after clinic hours.

• To assist patients’ relatives or visitors if reasonably requested;

• To assist with preparing and filing hospital statistics;

• To check staff rosters are up to date and in place;

• To assist patients with insurance procedures when requested;

• To maintain confidentiality at all time, especially patients’ information;