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Mô Tả Công Việc
• Prepare list of arrival including: guest’s profile, room assigned, and special request if any.
• Review operation logbook and follow up with on-going tasks.
• Check room assigned status and update into the system
• Greeting guest and execute the registration process up to the hotel’s standard
• Double check the assigned room status and escort guest to room with luggage.
• Confirm the completed reservation in the system and handle any incidents occurred.
• Receive and handle guest requests properly with relevant departments
• Update operation logbook regularly in work shift, handover to the other shift for follow up.
• Assemble reports/records/checklist related to the department operation.
• Perform other administrative documentation as requested.
• Be proactive in self-setting specific goals to develop in professional career.
Yêu Cầu Công Việc
• Degree of Hospitality Management or equivalent. Fluent communication in English and/or other language is preferred
• Understanding of PMS, Microsoft Office
• Communication, upselling, guest relation skills
Hình thức
Quyền Lợi
• Good opportunity for learning and development
• 12 annual leaves, 8 days off per month
• Duty meal, uniform provided by Company
• Insurances as per law
• Accident Insurances 24/7
• Dormitory for staff (terms and conditions applied)
• Other benefits will be shared in the interview
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
