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Mô Tả Công Việc
- Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
- Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
- Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
- Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
- Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
- Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.
- Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
- Collaborate with management to formally recognize hourly employees' performance contributions.
- Comply with quality assurance expectations and standards.
- Monitor the performance of others to ensure adherence to quality expectations and standards.
- Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.
- Notify management of maintenance repairs issues.
- Complete work orders for maintenance repairs and submit to Engineering, or contact Engineering directly for urgent repairs.
- Follow property key policies, including checking out and returning keys to appropriate departments.
- Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
- Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Yêu Cầu Công Việc
- Be interested in hospitality industry
- Hard-working | Active | Enthusiastic
- Want to develop career path in Marriott International
- At least one-year experience of supervisory or two-years of related work experience in 5-star hotel is a plus
Hình thức
Quyền Lợi
- Get competitive salary & service charge
- Have 14 annual leave days for a working year
- Work 5 days per week - 2 days off per week
- Free parking for motorbike; meal in shift at cafeteria
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
- Join an annual picnic
- Receive training and training for career development
Mức lương
Thỏa thuận
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