Restaurant Manager/ Quản lý nhà hàng

1. Directs and controls all subordinate associates to ensure that all day to day operational matters are handled on time and guest expectations are met;

2. Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities;

3. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations;

4. Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility;

5. Prepares duty rosters, and implements vacation and public holiday schedules;

6. Assists in the planning and execution of promotional activities as directed;

7. Maximizes revenue in the outlet by implementing upselling procedures;

8. Monitors and controls the financial performance of the outlet controlling costs and expenses;

9. Participates in the preparation of the outlet’s annual departmental budget as directed;