Restaurant Supervisor / Giám sát viên Nhà hàng

• Supervise and assist the restaurant star on a daily basis

• Assist in processing the daily cash sheets in conjunction with others supervisor and manager

• Participate in planning, coordinating and implementing food & beverage menus into the department operation

• Conduct daily briefings to every service function and liaise with Kitchen department to manage the operation

• Work with other departments to supervise all aspects of stock deliveries and accurate and updated data records

• Follow closely with weekly order statement to ensure that stock levels are maintained and handled well

• Supervise the department’s operation and handle incidents properly with satisfied service quality given

• Act as duty manager on rotation basis (role shared with other supervisors and manager)

• Support other supervisors and FB service star at peak times; undertake any operational duties to ensure guest expectation is met

ADMINISTRATIVE & GENERAL RESPONSIBILITIES

• Support FB Manager in evaluating star in periodic term

• Conduct on-job training plan and appraise the performance

• Attend department’s meetings on a period basis or as required and support in practicing initiatives discussed at meetings.

• Conduct administrative documents needed as to ensure improvement in service quality and operation efficiency