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Mô Tả Công Việc
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to s standards and procedures.
- Replenishes guest supplies.
- Ensures guest services specified by supervisor and guests requests are promptly and
- Reports damage or malfunction in hotel rooms to supervisor. and repair...
- Maintains equipment in proper state of cleanliness
- Maintains a section room report.
- Maintains a daily room checklist.
- Meets with supervisor and takes on daily assigned tasks.
- Reports and submits lost and found articles to superior immediately.
- Anticipate guest needs, handle guest enquires, and solve problems
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
- Assist guests and escort them to locations within the hotel at their request
- Report guest complaints to supervisor immediately.
- Reports unusual behavior/activities on floors to supervisor
- Records room status in allocated section accurately.
- Adheres to personal grooming and hygiene standards.
- Attends meetings and training sessions as required.
- Creates and maintains floral arrangements.
- Carries out valet services when required including delivery of linen or processing laundry orders.
- Creates a positive hotel image in every interaction with internal and external customers.
- Actively participates in organized meetings.
- Performs other task assigned based on the hotel needs or requirements
Yêu Cầu Công Việc
- Job knowledge/ skill:
- Polite, courteous and helpful.
- Able to priorities requests effectively.
- Must be organized and structured.
- Education: Graduate at least from high school (housekeeping certificate is preferred)
Experience: Experience in housekeeping department in 1 year at the same position is preferred.
Additional skill required:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees.
Able to speak in Basic English.
Hình thức
Quyền Lợi
- 13th salary, service charge, full insurance, healthcare plan and 24 hours insurance
- A lot of opportunities for training, development and internal promotion
- 1.5 days off/week
- Great discount on room rate and F&B for associates, family and friends
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
![[Melia Vinpearl Danang Riverfront] Giám sát Trải nghiệm Khách hàng / Guest Experience Supervisor](/images/logo_company.png){kind=logo}
