Rooms Division Trainee

Job overview

• Assist to handle the administrative functions of the Rooms Division to ensure accurate and timely processing of time sensitive and confidential documents as well as the completion of tasks as assigned

Duties and responsibilities

Financial returns:

• Be responsible for the resort’s efficiency on key products such as assets/energy/water/chemicals and propose relevant ideas to management to create savings through these metrics.

• Understanding the department’s and resort’s products

• Endeavouring to show goodwill and responsibility relating to work ethic, while creating a good atmosphere and strong relations with other fellow workers.

• Keeping stock of stationery needed for the department.

• Be responsible for keeping our property safe and secure, to participate in any resort activity relating to Fire Life safety

People:

• Perform/behave as per IHG Winning Ways to other colleagues (within Rooms Division and toward other Head of Departments)

• Trains and help colleagues on the job

• Following up with the assignments from Director of Operations

• Participate all training assigned by Director of Operations including English training and job skills training.

• Monitoring all kind of leave for all team members (annual leaves, sick leave…etc…).

• Monitoring all kind of paperwork relevant to team member’s benefits

• Internal communication between all departments within the Operations

Responsible business:

• Be responsible in keeping our property safe and secure

• Be responsible in protecting the environment such as the trees, the sea, and endangered species.

• Understand IHG Brand Standard related to your department

• Recommended changes to these standards

• Co-ordinate special projects as required

• Observing resort rules and regulations.

• Keeping the working place clean and tidy

• Keeping confidential all information related to the company

• Directly reporting to Director of Operations regarding administration / personnel matters occur in the division. Generally, Room Division Executive’s responsibilities include the tasks as follows:

• Managing filing of the office.
• Making weekly, monthly reports such as Time Attendance report, Monthly Taxi Card report, …
• Placing roster / scheduling time attendants/ manning and making attendant reports for all team members for salary calculation purpose.
• Assist in the preparation of input sheets for daily processing including missing reports, vacation requests, the weekly schedule and personal requests for time away
• Maintain proper receiving and match invoices with purchase orders while scanning and matching them through the accounts payable process
• Performance reviews, associate record keeping
• Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
• Co-ordinate with other Head of Departments in Rooms Division to ensure smoothly process, submitting the completed task, paperwork as per given deadline
• Follow up paper work from other department within Rooms Division when needed
• Provide clerical support to Rooms Division when needed

Perform any other duties, which may be assigned by the Operations Management from time to time.