Senior Associate, Product Management (Driver Product)

Product: ShopeeFood

Work location: Sonatus Building, 15 Le Thanh Ton, District 1, HCM

About the team - ShopeeFood Product
Product Management is the team that works closely with the Regional Product Team and other cross-functional partners to surface needs, prioritize, test, rollout, and iterate on products. We’re focused on making incredible solutions for our customers, and that's why we are looking to hire a passionate and entrepreneurial candidate who seeks to contribute to the growth of food delivery industry. Join us to be part of the team. Your work will touch millions of people a day and is something your friends and family will experience and love.

Responsibilities:

• Understand markets, competition and customer/user requirements in depth.
• Communicate, and analyze with Stakeholders to clearly define the business requirements.
• Follow the implementation of requirements, ensure it’s suitable and reasonable to satisfy the user demands/needs.
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders.
• Work closely with cross functional teams (Driver operation, Operation, BnP, BD, Campaign teams etc.) to ensure the consistent product and best user experience.
• Work closely with local/regional product teams to sync up product features and troubleshoot issues.
• Consolidate user and department feedback and compose process/product feature improvements.
• Deliver new initiatives/solutions, implement usage initiatives targeting business strategy.
• Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Ensure the team provides the necessary solutions and support to internal teams.
• Execute end-user web and mobile testing if needed.