Senior Manager, Business Analysis - IT Department (Insurance Project)

Job Purpose - The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application. - The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs. Key Accountabilities (1) Reporting and Documenting - Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development. - Analyze, create, validate end-to-end business processes and detail functional specifications for required applications. - Recommend modification and improvement of business processes and frameworks to operate more efficiently. - Participate in user testing activities and make documentation and manuals for business. (2) Research and analysis - Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit. - Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities. - Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders. - Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data. (3) Management of stakeholders - Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions. - Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.